Will I be charged customs and import duty for my parcel?
The shipping fee paid during checkout is not inclusive of customs and import duties (duty delivered unpaid). You’ll be charged if there’s any fees involved. Our courier partner DHL Express will get in touch with you if there are any duties to be paid.
In most countries, any customs or import duties are only charged once the parcel reaches its destination. The Planet Traveller does not have control over these charges hence we are unable to include it in the shipping fee or advise on how much the cost will be as it varies between countries.
The shipping fee paid during checkout is not inclusive of customs and import duties (duty delivered unpaid). You’ll be charged if there’s any fees involved. Our courier partner DHL Express will get in touch with you if there are any duties to be paid.
In most countries, any customs or import duties are only charged once the parcel reaches its destination. The Planet Traveller does not have control over these charges hence we are unable to include it in the shipping fee or advise on how much the cost will be as it varies between countries.
The Planet Traveller is not responsible for any tax charges that may incur from the country the products are being delivered to. Any custom duties or tax charges are the responsibility of the customer. Failure to pay the custom duties or tax charges will result to a forfeit of the order and we will not be refunding the order at all.
In order to avoid unplanned cost, it will be good to check with your local customs office before placing an order.
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